We have seen technology advance in leaps and bounds during the past decade or so. These advances have also seen increased competition in the business arena. Companies have had to transform themselves almost entirely to remain competitive. They may be using computers and the Internet to expand their scope from a local one to a global one and combine open source programs such as Open Office and GNU cash to facilitate the global team in achieving common goals.
Businesses that currently have more than one locations (either locally or globally) now use technology to enhance their communication. They use software that allows satellite offices to communicate effectively with the home office. This advancement lets companies seek out new markets without losing a handle on traditional financial and operational reporting and communication.
Increased Productivity
The productivity of employees has increased dramatically through the use of the Internet, computers, and software. Employees can now automate many work functions to become more efficient in their work. In addition, there have been advances in the manufacturing area through technology. Machines are now creating and assembling a large number of goods and products that were once assembled by traditional manpower means.
Customer service and other administrative functions have also realized a productivity increase. Employees on the front lines have access to more data and reports that can be used almost immediately, reducing the need for gathering information manually which can take time. Freeware programs like Freemind help with brainstorming ideas, collecting data and organizing thoughts.
Increased Mobility
Businesses have also recognized an improvement in service and sales because these employees are now using technology to improve their mobility. Electronic technology, especially in the area of mobile computing, has led to decreased order and delivery times which are definite advantages in the marketplace. Because of electronic communication abilities a company’s sales force can actually cover more market areas than they were previously able to. In addition, technology has seen an increase in the ability of employees to enter into telecommuting situations. Using open source programs and freeware allows companies to collaborate between each other, sharing resources and ideas.